Omnichannel
    Unified inbox across all channels
    SLA-Driven
    Ticket & case management
    AI-Powered
    Automation & bot workflows
    Enterprise
    Security & access control
    How It Works

    Three steps to AI-powered growth

    Get started with Zivux.ai in minutes. Connect your channels, configure automation rules, and watch your team's productivity transform.

    01

    Capture Every Conversation

    Zivux.ai connects to WhatsApp, Facebook, Instagram, Email, and your website — pulling every lead and support message into a single unified inbox automatically.

    02

    Automate Workflows Instantly

    Set up rule-based automation for lead routing, follow-up sequences, ticket escalation, and SLA tracking — no coding required. Your team focuses on selling, not admin.

    03

    Analyze & Optimize Performance

    Real-time dashboards surface conversion rates, SLA compliance, agent performance, and customer insights — so managers can make data-driven decisions in seconds.

    AI at the Core

    Intelligence built into every workflow

    Zivux.ai isn't a passive database — it's an active system that automates, routes, escalates, and surfaces insights so your team can focus on what matters: the customer.

    Conversation Intelligence

    Zivux.ai reads every conversation, identifies intent and context in real time — so your team always knows what to say next and never misses a follow-up.

    WhatsApp Bot Automation

    Deploy intelligent bots on WhatsApp that capture leads, answer FAQs, create tickets, and hand off to human agents without any manual intervention.

    Rule-Based Workflow Engine

    Build powerful IF / ELSE automation rules that trigger assignments, escalations, notifications, and tasks — all running in the background automatically.

    Automated Replies & Flows

    Set up template responses, canned replies, and multi-step message flows so customers always get instant, consistent answers across every channel.

    Real-Time Analytics

    Live dashboards give managers and agents full visibility into lead conversion, SLA compliance, team workload, and conversation performance.

    Lead Scoring & Qualification

    Automatically score and qualify every inbound lead based on behavior, source, and profile — so your team focuses only on the highest-value opportunities.

    Business Benefits

    Why teams choose Zivux.ai

    From faster response times to lower costs — discover the measurable impact of AI-powered business automation.

    Increase Conversion Rates

    Automated follow-ups, lead scoring, and instant response times mean more leads become paying customers.

    Save Hours Every Day

    Eliminate manual data entry, ticket routing, and repetitive tasks with AI-powered workflow automation.

    Improve Team Collaboration

    Internal notes, team mentions, and unified dashboards keep everyone aligned across sales and support.

    Ensure SLA Compliance

    Automatic escalation rules and SLA timers guarantee every ticket and lead gets attention on time.

    Reduce Operational Costs

    One platform replaces multiple tools — CRM, helpdesk, chat, and analytics — cutting software spend significantly.

    Scale Without Complexity

    Modular architecture adapts as your team grows. Add users, channels, and automation rules without switching platforms.

    Built for your team

    Who is Zivux.ai built for?

    Whether you're a sales team chasing targets or a support team managing hundreds of tickets — Zivux.ai adapts to your workflow.

    Sales Teams

    Close more deals, faster

    Capture leads from WhatsApp, Facebook, and Email, then auto-assign them to the right rep. Smart follow-up sequences and pipeline visibility mean no deal ever slips through the cracks.

    • Automated lead routing
    • Follow-up reminders
    • Pipeline visibility
    • WhatsApp-first outreach
    Customer Support

    Resolve faster, satisfy more

    Turn every inbound WhatsApp or Email into a tracked ticket with SLA timers, escalation rules, canned replies, and internal notes — so every issue gets resolved on time with full context.

    • SLA management
    • Auto-escalation
    • Unified inbox
    • Canned replies & templates
    Call Centers

    Every agent. Full visibility.

    Give supervisors real-time visibility across all agents and conversations. Track SLA compliance, manage ticket queues, and surface performance data without spreadsheets.

    • Agent dashboards
    • SLA compliance
    • Ticket queue management
    • Performance tracking
    Agencies

    Scale client servicing effortlessly

    Manage multiple clients with dedicated pipelines, role-based access control, and custom workflows per account — all from one centralized workspace.

    • Multi-client workspaces
    • Custom pipelines
    • Role-based access
    • White-label ready
    SMBs

    Enterprise power, startup simplicity

    Zivux.ai is intuitive enough for a small team to get started in minutes, yet powerful enough to handle complex workflows, automations, and team structures as you grow.

    • Quick onboarding
    • Affordable pricing
    • All-in-one platform
    • Scales with you
    Growing Businesses

    Built to grow with you

    Zivux.ai's modular architecture adapts as your team scales — add users, channels, automation rules, and integrations without switching platforms.

    • Unlimited scalability
    • Advanced automation
    • API integrations
    • Dedicated support
    Industries We Serve

    AI automation for every industry

    From real estate to healthcare, Zivux.ai adapts to industry-specific workflows with customizable pipelines, automation rules, and channel integrations.

    Real Estate

    Manage property inquiries across WhatsApp, automate follow-ups, and track every deal from inquiry to closing.

    E-Commerce

    Handle order queries, returns, and support tickets across multiple channels from a single unified inbox.

    Healthcare

    Automate appointment scheduling, patient follow-ups, and support queries with HIPAA-ready infrastructure.

    Education

    Manage student inquiries, enrollment pipelines, and support across WhatsApp, Email, and website chat.

    Financial Services

    Streamline client onboarding, KYC follow-ups, and support escalation with SLA-driven ticket management.

    Travel & Hospitality

    Centralize booking inquiries, guest support, and feedback collection across all communication channels.

    Real results, real customers

    Stories of meaningful impact

    See how teams like yours use Zivux.ai to transform how they manage leads, support, and customer conversations.

    RE

    Real Estate Sales Team

    Real Estate

    The Challenge

    The sales team was managing a high volume of WhatsApp leads manually across personal phones, leading to inconsistent follow-ups, no pipeline visibility, and deals going cold without anyone noticing.

    The Solution

    Deployed Zivux.ai with WhatsApp lead capture, automated assignment to agents, round-robin routing, and follow-up sequences that trigger automatically based on lead status.

    "We went from a chaotic inbox to a structured pipeline. Every lead is tracked and every follow-up happens on time."

    Head of Sales

    Outcomes

    All leads captured and assigned without manual effort

    Follow-ups triggered automatically at the right time

    Full pipeline visibility for managers and team leads

    Significantly reduced response time across all inquiries

    BP

    BPO / Support Operation

    Business Process Outsourcing

    The Challenge

    A multi-agent support team had no centralized system for tracking tickets from WhatsApp and Email. SLA breaches were frequent, escalations were missed, and supervisors had no real-time visibility.

    The Solution

    Implemented Zivux.ai's unified inbox with custom ticket status flows, SLA tracking, escalation rules, internal notes, and supervisor dashboards — all connected to WhatsApp and Email.

    "The visibility we have now is a game-changer. Supervisors know exactly what's happening across the entire team at any moment."

    Operations Manager

    Outcomes

    Every ticket tracked with clear SLA timers and escalation paths

    Internal notes and team mentions replaced scattered communication

    Supervisors gained real-time view of team workload and ticket status

    Customer feedback tracked directly on resolved tickets

    AG

    Digital Marketing Agency

    Agency

    The Challenge

    Managing multiple client accounts across different tools was chaotic. There was no centralized reporting, lead pipelines were duplicated across spreadsheets, and access control was non-existent.

    The Solution

    Consolidated all client pipelines into Zivux.ai with role-based access, dedicated workspaces per client, custom fields per account, and unified reporting across all campaigns.

    "We now onboard a new client in hours, not days. Everything is structured and our team knows exactly what to do."

    Founder & CEO

    Outcomes

    Each client has a dedicated, isolated pipeline and inbox

    Agents only access what they're assigned to

    Custom fields capture client-specific lead attributes

    Reporting is centralized and available on demand

    Loved by teams worldwide

    Trusted by high-performing teams

    Don't just take our word for it — here's what real users are saying about Zivux.ai.

    WhatsApp leads fully automated

    "Before Zivux.ai, our WhatsApp leads were scattered across personal phones. Now every lead is captured, assigned, and followed up automatically. Our team finally has a real pipeline to work from."

    SM

    Sales Manager

    Head of Sales · Real Estate Firm

    Full team visibility achieved

    "The SLA tracking and auto-escalation features changed how we operate. Supervisors now have real-time visibility into every ticket and agent — no more chasing updates over WhatsApp."

    OL

    Operations Lead

    Operations Manager · BPO / Call Center

    Client onboarding streamlined

    "We onboard clients into dedicated workspaces in hours. Each client has their own pipeline, inbox, and access rules. Zivux.ai gave us the structure we needed to actually scale."

    AF

    Agency Founder

    Founder & CEO · Digital Marketing Agency

    Support quality improved

    "The WhatsApp bot handles the most common queries automatically. Our support agents now focus only on complex issues, which means better quality responses and faster resolution times."

    ST

    Support Team Lead

    Customer Success Lead · Tech Solutions Provider

    Omnichannel inbox standout

    "We evaluated several CRM platforms. Zivux.ai was the only one designed around how modern teams actually communicate — on WhatsApp, not just email. The omnichannel inbox is a real differentiator."

    GM

    Growth Manager

    VP of Growth · Fintech Startup

    Data-driven decision making

    "Real-time dashboards gave our leadership team visibility they never had before. Every decision about staffing, SLA thresholds, and ticket prioritization is now data-informed, not guesswork."

    DS

    Director of Support

    Director of Customer Support · SaaS Company

    Omnichannel Inbox

    SLA Tracking

    WhatsApp Automation

    Real-Time Insights

    Frequently Asked Questions

    Everything you need to know about Zivux.ai AI workflow automation platform.

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