CRM for Indian Retail
The CRM Indian Retail Businesses
Actually Use
Dealer leads on WhatsApp, stock in Excel, attendance on paper — ZIVUX brings it all into one platform built for Indian retail. Starting ₹1,999/month.
The Retail Problem
Four Broken Systems Running Your Business
Most Indian retail businesses are running on a patchwork of WhatsApp, Excel, and manual attendance — losing sales and visibility at every step.
Dealer Leads Lost in WhatsApp
Enquiries come into personal WhatsApp. No assignment, no tracking, no follow-up SLA. Dealers ghost you because you forgot to reply.
Stock Updates in Excel
Stock levels are updated manually in a shared Excel — version conflicts, stale data, and no live visibility on what's available to sell.
Staff Attendance on Paper
Shop floor attendance is recorded in a register nobody checks. No data on late arrivals, absenteeism, or overtime — until pay day.
No Sales Pipeline Visibility
Owner has no idea how many dealer quotes are open, which reps are following up, or what the expected order value is this month.
End-to-End for Retail
ZIVUX — From Enquiry to Order to Staff Report
One connected flow. Zero manual handoffs between tools.
Platform Modules
Modules Built for Retail
Each module works standalone or connected — your retail ops in one subscription.
Lead Management
IndiaMART, JustDial, and walk-in leads — all in one pipeline
WhatsApp Inbox
All dealer chats from one corporate number, team-wide
Quotation
Professional quotes with approval workflow, sent via WhatsApp
Inventory
Live stock levels, low-stock alerts, and product catalogue
Attendance
Geo-tagged mobile clock-in for shop floor and field staff
WhatsApp Campaigns
Broadcast new arrivals and offers to dealer lists
Market Scale
India Retail Is Growing. Your Tools Should Keep Up.
Platform Comparison
ZIVUX vs Zoho vs Bigin — for Indian Retail
| Feature | Zoho CRM + Inventory + People | Bigin by Zoho | ZIVUX ✓ |
|---|---|---|---|
| Sales CRM / Pipeline | ✓ (separate product) | ✓ | ✓ |
| WhatsApp Inbox | Paid add-on | ✗ | ✓ Included |
| IndiaMART Integration | ✗ | ✗ | ✓ Native |
| JustDial Integration | ✗ | ✗ | ✓ Native |
| Inventory Management | ✓ (separate product, extra bill) | ✗ | ✓ Included |
| HR & Attendance | ✓ (Zoho People — 3rd product) | ✗ | ✓ Included |
| Tally Integration | Via Zoho Books | ✗ | ✓ Included |
| Starting Price (20 users) | ₹12,000–₹18,000/mo (3 products) | ₹4,000/mo (CRM only) | ₹4,999/mo (everything) |
Pricing
One Price. Every Module.
No separate bills for CRM, inventory, and HR. One subscription covers everything.
- Lead Management
- WhatsApp Inbox
- IndiaMART + JustDial
- Basic Pipeline
- Email Support
- Everything in Spark
- Quotation Module
- Inventory Management
- HR & Attendance
- Tally Integration
- WhatsApp Campaigns
- Priority Support
- Everything in Grow
- Multi-Outlet Support
- Unlimited Users
- Advanced Analytics
- API Access
- Dedicated Account Manager
FAQ
Retail CRM — Common Questions
Does ZIVUX handle both retail sales and inventory in one system?
Can I manage multiple retail outlets from one ZIVUX account?
How does ZIVUX handle dealer communication on WhatsApp?
Does ZIVUX replace Zoho CRM + Zoho Inventory?
Can I track staff attendance for my shop floor team in ZIVUX?
Run Your Retail Business From One Platform
14-day free trial. No setup fees. No credit card required.