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WhatsApp CRM for Indian Businesses

Your Sales Team Runs on WhatsApp.
Your CRM Should Too.

Shared inbox, broadcast campaigns, chatbot, and full sales pipeline — all connected to WhatsApp Business API. Starting at ₹2,500/month.

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Why WhatsApp CRM?

WhatsApp Is Where Indian Business Happens

Every Indian sales team already runs on WhatsApp. The only question is whether your CRM is keeping up.

500M+
Indians are active on WhatsApp — the largest WhatsApp user base in the world
80%
of B2B business communication in India happens on WhatsApp, not email
2–3×
higher lead conversion reported by businesses using WhatsApp CRM vs email-only follow-up

Platform Features

What ZIVUX WhatsApp Includes

Every feature your team needs to convert, serve, and retain customers — all on the channel they already use.

📥

Shared Team Inbox

Multiple agents reply from one corporate WhatsApp number. Full conversation history, agent assignment, and read receipts — all visible to managers.

📣

Broadcast Campaigns

Send bulk messages to segmented contact lists using Meta-approved templates. Schedule campaigns, track delivery and read rates.

🤖

Auto-Reply Chatbot

Respond to inbound messages 24/7 with keyword-triggered or menu-driven chatbot flows. Qualify leads before a human ever reads the chat.

💬

Quotation via WhatsApp

Generate and send professional quotes directly inside a WhatsApp chat. Customer approves, rep gets notified — no email required.

🔗

Lead Capture

Click-to-chat links on your website, IndiaMART listing, or ads automatically create leads in ZIVUX and trigger the first follow-up message.

Platform Comparison

ZIVUX vs WhatsApp-Only Tools

WhatsApp-only tools stop at messaging. ZIVUX is a complete business platform built around WhatsApp.

Feature Wati AiSensy ZIVUX ✓
WhatsApp Inbox ✓ ✓ ✓
Broadcast Campaigns ✓ ✓ ✓
Sales Pipeline / CRM ✗ ✗ ✓
Ticket Management ✗ ✗ ✓
HR & Attendance ✗ ✗ ✓
Inventory ✗ ✗ ✓
Quotation Module ✗ ✗ ✓
Starting Price ₹2,499/mo ₹999/mo ₹2,500/mo

Getting Started

How It Works — Live in 3 Steps

From sign-up to your first WhatsApp lead captured — typically under 48 hours.

1

Connect Your WhatsApp Business Number

Link your existing WhatsApp Business number to ZIVUX via Meta's official Business API. Our onboarding team guides the setup end to end.

2

Team Inbox Goes Live

All incoming messages appear in the shared inbox. Assign conversations to specific reps, set SLAs, and see reply time metrics on your dashboard.

3

Every Chat Links to a CRM Lead

WhatsApp conversations auto-create or update leads in your sales pipeline. Move deals from Contacted → Demo → Quote → Won — all from WhatsApp context.

Simple Pricing

Plans That Grow With You

All plans include WhatsApp Inbox and Broadcast Campaigns. No hidden charges.

Spark
₹2,500 /month
Up to 5 users · Annual: 2 months free
  • WhatsApp Shared Inbox
  • Broadcast Campaigns
  • Lead Management
  • Basic Reporting
  • Email Support
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Annual plan: ₹19,990/yr (save ₹3,998)
Most Popular
Grow
₹8,000 /month
Up to 20 users · Annual: 2 months free
  • Everything in Spark
  • Auto-Reply Chatbot
  • Quotation Module
  • Ticket Management
  • HR & Attendance
  • Tally Integration
  • Priority Support
Start Free Trial
Annual plan: ₹49,990/yr (save ₹9,998)
Scale
₹9,999 /month
Unlimited users · Annual: 2 months free
  • Everything in Grow
  • Unlimited Users
  • Inventory Management
  • Advanced Analytics
  • API Access
  • Dedicated Account Manager
  • Custom Onboarding
Start Free Trial
Annual plan: ₹99,990/yr (save ₹19,998)

FAQ

Common Questions

Is ZIVUX an official Meta Business Solution Provider?
ZIVUX connects to WhatsApp Business API through certified Meta Business Solution Providers. Your account is fully compliant with Meta's messaging policies and all messages are delivered via the official WhatsApp Business Platform.
Can multiple agents reply from one WhatsApp number?
Yes. ZIVUX's shared team inbox allows unlimited agents to read and reply from a single WhatsApp Business number. Each message is assigned to a specific agent, conversations are tracked, and managers can see full history.
Will my existing WhatsApp chats be imported?
Chat history from personal WhatsApp cannot be migrated due to Meta's platform policies. However, your contacts can be imported via CSV, and all future conversations are stored and searchable inside ZIVUX.
What is the cost of WhatsApp messages?
WhatsApp conversation charges are set by Meta and billed separately — typically ₹0.35–₹0.75 per conversation depending on category (marketing, utility, service). ZIVUX's subscription covers platform access. We help you estimate monthly messaging costs before go-live.
Can I send bulk broadcasts to my customer list?
Yes. ZIVUX's Broadcast Campaigns module lets you send templated messages to segmented customer lists. All broadcasts use Meta-approved templates to ensure high deliverability and compliance with WhatsApp's anti-spam policies.

Ready to Make WhatsApp Your Sales Engine?

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