Pricing built for the way you grow
Bundle of users at base price + per-extra-user above. Generous AI credits included. WhatsApp at pass-through cost. 14-day free trial. ISO 27001 · DPDP · GDPR.
Prices shown per month. Charged once per year (10 months billed). No monthly plans — half-yearly or annual only.
Free Trial
14 days · No credit card required
14-Day Trial
- CRM Contacts + Companies
- Basic Reports (Lead + Ticket Dashboards)
- Tickets + Helpdesk Basics
- WhatsApp Business Inbox (Team)
Spark
Plus AI credits beyond your included allowance — see the estimator.
7 users included · ₹476.19/user/mo effective
Additional users: ₹583.33/extra user/mo effective
Billed ₹40,000.00 per year2 months free
Get started · core CRM
- WhatsApp Business inbox (team)
- CRM contacts + companies
- Tickets + helpdesk basics
- Mobile app (iOS + Android)
- Basic reports (lead + ticket dashboards)
- Pre-built statuses + workflows
- Dedicated infrastructure (not shared, not multi-tenant)
- AI model: Claude Haiku (fast replies)
- Includes 100 one-time credits, valid for 90 days. Recurring usage billed via credit packs.
Grow
Plus AI credits beyond your included allowance — see the estimator.
12 users included · ₹555.56/user/mo effective
Additional users: ₹708.33/extra user/mo effective
Billed ₹80,000.00 per year2 months free
Automate nurturing & sales ops
- Everything in Spark, plus:
- AI Nurturing Agent (WhatsApp) — live
- WhatsApp bot → auto-ticket creation
- Lead capture: Website, WhatsApp, Facebook, Instagram
- AI Lead Assistant + Ask ZivuxBot
- Configurable statuses + workflows
- Quotations (GST-compliant builder)
- Schemes / multi-tier pricing rules
- Task Management + assignments
- Inventory (products, stock, spares)
- Marketing campaigns + WhatsApp broadcasts
- AI models: Haiku + Sonnet (per agent)
- Dedicated infrastructure — every tenant, always
- Includes 4,000 AI credits every month. Each monthly grant is valid for 90 days.
Scale
Plus AI credits beyond your included allowance — see the estimator.
30 users included · ₹833.33/user/mo effective
Additional users: ₹1,000.00/extra user/mo effective
Billed ₹3,00,000.00 per year2 months free
Multi-team · full AI nurturing
- Everything in Grow, plus:
- Predictive Reports + forecast bands
- HR + Attendance + Leave + Expenses
- SLA management + escalation matrix
- Distributor / partner portal
- API access + custom connectors
- Dedicated infrastructure with capacity headroom
- AI models: Haiku + Sonnet
- Includes 15,000 AI credits every month. Each monthly grant is valid for 90 days.
- Future AI agents (Demo Booker, Quote) — roadmap
Enterprise
Custom users · custom AI credits
Volume pricing on annual contracts
For revenue teams at scale
- Everything in Scale, plus:
- Custom user counts (100 to 10,000+)
- Custom AI credit envelopes
- SSO / SAML / SCIM
- Data residency choice
- Custom SLA + named CSM
- Custom integrations
- Priority incident response
- Quarterly business reviews
- Dedicated infrastructure
Indian prices are exclusive of 18% GST; no Indian GST applies to international USD pricing. Billed half-yearly or annually — no monthly plans. Annual = 2 months free (10 months charged). Payments are non-refundable; cancel before renewal to stop future charges.
Published prices are subject to change without prior notice. The price confirmed at checkout applies for the current billing period.
Scale — multi-team, predictive selling with AI nurturing included end-to-end.
30 users · 15,000 AI credits/month, with each grant valid 90 days (≈ 3,000-5,000 WhatsApp conversations/month) · Predictive Reports · HR + Attendance + Leave + Expenses · SLA · Distributor portal · API access. Most ZIVUX customers running multi-team revenue ops land here.
AI Credit Packs
Need more than your plan includes? Top up with a credit pack. Each pack is valid for 90 days from purchase. 1 credit = 1 LLM action (a WhatsApp reply, a lead score, a nurture step, an Ask ZivuxBot answer).
Boost
2,500 credits · ₹1/credit
Valid 90 days from purchase
Catalyst
10,000 credits · ₹1/credit
Valid 90 days from purchase
Rocket
25,000 credits · ₹1/credit
Valid 90 days from purchase
Overage: ₹1.8 per credit beyond plan + pack. Credits → conversations: 1 WhatsApp conversation ≈ 3-5 credits. Scale's 15,000 credits cover roughly 3,000-5,000 conversations a month. You'll get an alert email at 80% utilisation so there are no surprises.
Estimate your monthly bill
Drag the sliders to see what your team would pay. WhatsApp pass-through and AI usage are factored in — in INR.
Inputs
Your estimate
| Usage (not billed directly) | |
| AI actions / mo (your input) | 8,000 actions |
| AI credits consumed (Claude Sonnet 4.6, 1× weight) | 8,000 credits |
| AI credits available (plan + pack) | 4,000 credits |
| Charges | |
| Platform subscription (12 included + 0 extra) | ₹6,667/mo |
| AI overage (4,000 credits × ₹1.8) | ₹7,200 |
| WhatsApp pass-through (1,200 convs × ₹0.29) | ₹348 |
| Annual plan saving | −₹16,000 |
| Monthly estimate | ₹14,215 |
| Billed annually | ₹1,70,576 |
| Effective per user / mo | ₹1,421 |
Choose your AI model — speed vs depth vs cost
Each AI credit is normalised to Claude Sonnet. Haiku is 3.3× cheaper per action — buys you ~3.3× more replies for the same credits. Switch per agent — use Haiku for high-volume short replies, Sonnet for nurture flows + scoring + summaries.
Claude Haiku 4.5
Fast + cheap. Classification, intent detection, short replies.
Available on Spark + Grow + Scale.
Claude Sonnet 4.6
Default. Nurture flows, lead scoring, summaries, conversations.
Available on Grow + Scale. Default on both.
Worked example: 1,000 AI nurture replies/mo. On Haiku that consumes 300 credits. On Sonnet that's 1,000 credits. Most customers run Haiku for high-volume short replies and Sonnet for nurture sequences + scoring + summaries.
Compare what's in each tier
| Capability | Spark | Grow | Scale |
|---|---|---|---|
| Users included in base | 7 | 12 | 30 |
| Cost per extra user | ₹700/mo | ₹850/mo | ₹1,200/mo |
| Included AI credits | 100 one-time (valid 90 days) | 4,000/month (each grant valid 90 days) | 15,000/month (each grant valid 90 days) |
| WhatsApp Business inbox (team) | ✓ | ✓ | ✓ |
| CRM contacts + companies + customer 360° | ✓ | ✓ | ✓ |
| Mobile app (iOS + Android) | ✓ | ✓ | ✓ |
| Manual tickets + helpdesk basics | ✓ | ✓ | ✓ |
| Visiting card capture | ✓ | ✓ | ✓ |
| Basic reports (pre-built dashboards) | ✓ | ✓ | ✓ |
| Statuses + workflows | Pre-built | Configurable | Configurable + advanced |
| Lead capture from IndiaMart / JustDial / TradeIndia | — | ✓ | ✓ |
| AI Nurturing Agent (WhatsApp) | — | ✓ Live | ✓ Live |
| WhatsApp bot → auto-ticket creation | — | ✓ | ✓ |
| AI Lead Assistant (suggested replies) | — | ✓ | ✓ |
| AI Lead Scoring (0-100) | — | ✓ | ✓ |
| Ask ZivuxBot | — | ✓ | ✓ |
| Quotations (GST-compliant builder) | — | ✓ | ✓ |
| Schemes / multi-tier pricing | — | ✓ | ✓ |
| Task Management (assign, track, reports) | — | ✓ | ✓ |
| Inventory (products · stock · spare parts) | — | ✓ | ✓ |
| Marketing campaigns + WA broadcasts | — | ✓ | ✓ |
| Barcoding / QR (product · category · units) | — | — | ✓ |
| Predictive Reports + AI Reports (funnel · perf · quality) | — | — | ✓ |
| HR + Attendance + Leave + Expenses | — | — | ✓ |
| SLA management + escalation matrix | — | — | ✓ |
| Location reports + field-rep geo audit | — | — | ✓ |
| Distributor / partner portal | — | — | ✓ |
| API access + custom connectors | — | — | ✓ |
| Future AI agents (Demo Booker, Quote) | — | — | Roadmap |
| SSO / SAML | — | — | Add-on |
| Onboarding | Self-serve | 2 guided sessions | Custom programme |
| Support SLA | 24h email | 4h email + chat | 1h + phone + CSM |
| Uptime SLA | 99% target | 99.5% | 99.9% with credits |
| Per-credit (LLM action) economics | |||
| Avg input tokens per creditLead context + chat history + KB snippets | 1,500 | 1,500 | 1,500 |
| Avg output tokens per creditSingle WA message or short summary | 250 | 250 | 250 |
"Live" = shipping today. "Roadmap" = scoped, ETA on request. We won't show you a demo of an agent that isn't built.
What's included in every plan?
ISO 27001 security
Encryption at rest and in transit. India-region hosting. RBAC. Audit logs. DPDP-aligned.
Free data migration
From spreadsheets, Zoho, Bigin, Salesforce or any other CRM. Done by our team, free.
14-day free trial
Full access to your selected plan. No credit card required. Cancel anytime.
No lock-in
Cancel any time. Export all your data in CSV/Excel. We don't keep your data hostage.
GST-compliant invoicing
Quotes and invoices with the right CGST/SGST/IGST split. Tally export available.
Real human support
You'll talk to a real CRM consultant from our Noida team. Not a chatbot.
Pricing FAQ
1 credit = 1 Claude Sonnet action (default). Examples: 1 AI reply to a WhatsApp message = 1 credit; 1 lead scoring run = 1 credit; 1 nurture-flow step = 1 credit. If you switch the agent to Haiku, that same action costs only 0.3 credits — so your pool stretches ~3.3× further. You can pick the model per agent.
Haiku for high-volume short replies (FAQ-style WhatsApp answers, intent classification). Sonnet (default) for nurture sequences, lead scoring, conversation summaries — the everyday CRM AI. Most customers run Haiku for bulk reply + Sonnet for nurture flows. Spark is Haiku-only; Grow and Scale unlock Sonnet. Opus available on enterprise quote.
Roughly 3-5 credits per conversation, depending on how many turns and how much knowledge-base lookup is involved. Scale's 15,000 monthly credits cover approximately 3,000-5,000 conversations. We surface real-time consumption inside the app so you can recharge before the balance reaches zero.
Spark receives 100 credits once at paid onboarding, valid for 90 days. Grow receives 4,000 credits every month and Scale receives 15,000 credits every month; each monthly credit lot expires 90 days from its grant date. If credits are exhausted, purchase an AI credit pack to continue. Purchased packs are valid for 90 days, and credits with the earliest expiry are used first.
Overage credits are billed at ₹1.80 per credit at month-end. We send an email alert at 80% utilisation so there are no surprises. You can also buy a Credit Pack mid-month — it kicks in immediately.
It's how SMEs actually buy. A 3-person team doesn't want to count seats — they want one number. A 50-person manufacturer needs transparency about who pays what. The hybrid model solves both: base + included bundle reduces friction at entry; per-extra-user above bundle keeps the model honest at scale.
Strict pass-through from Meta — no markup. Marketing conversations ~₹0.78, Utility ~₹0.115, Authentication ~₹0.105, Service conversations are free. We bill at month-end on the exact Meta invoice. ZIVUX wins on platform, not on resold telephony.
Yes — upgrade or downgrade any time. Upgrades pro-rate immediately. Downgrades apply at the next billing cycle so you don't lose pre-paid credits.
No. The plan price is the plan price. WhatsApp BSP setup is a one-time ₹4,999 if needed (only for first-time WA Business API onboarding). Onboarding sessions are included.
Yes. Annual billing saves 16% (2 months free). Registered NGOs get 30% off Scale. DPIIT-recognised startups get 25% off the first year. Email sales@zivux.ai.
Yes. List per-user pricing applies up to 50 users. Above that, volume tiers kick in via custom quote: 50–100 users get 10% off the per-extra-user rate, 100–250 get 20%, 250+ are custom. Email sales@zivux.ai with your team size.
Selling CRM to your customer base? Become a ZIVUX partner — 30%+ recurring commission on every subscription.
Dedicated infrastructure on every plan. Not shared. Not multi-tenant. Your data lives on a tenant-isolated stack from day one — the same guarantee we give Enterprise customers.