Healthcare CRM for Indian SMEs — purpose-built for how healthcare operators actually sell
For hospitals, clinics, diagnostic labs and pharmacy chains. WhatsApp appointment reminders, follow-up nudges, satisfaction surveys, doctor-referral tracking. DPDP-compliant patient data handling baked in.
Where ZIVUX fits in your operation
From the first enquiry to renewal, ZIVUX gives healthcare & hospital teams a single pane of glass for conversations, tasks, deals and reporting.
Appointment reminders
How ZIVUX automates appointment reminders for healthcare & hospital teams — from intake through resolution.
Lab-test follow-ups
How ZIVUX automates lab-test follow-ups for healthcare & hospital teams — from intake through resolution.
Doctor referral tracking
How ZIVUX automates doctor referral tracking for healthcare & hospital teams — from intake through resolution.
Re-engagement
How ZIVUX automates re-engagement for healthcare & hospital teams — from intake through resolution.
What teams in Healthcare & Hospital use most
- Omnichannel inbox — WhatsApp, email and web chat in one queue, with auto-assignment and SLA tracking
- AI lead scoring — every enquiry gets a 0-100 score so reps prioritise the right ones
- Automation workflows — no-code rule chains for follow-up, escalation, renewal and re-engagement
- Mobile app — field reps log activity, capture documents and update deals from any device
- Integration hub — connect existing tools without ripping them out: Tally, Razorpay, Microsoft 365, Google Workspace, Outlook, IndiaMart, JustDial, Meta and more
- Compliance — ISO 27001, DPDP Act 2023 and GDPR-aligned data handling, hosted in Mumbai by default