Comparison
ZIVUX.AI vs Interakt — a better Interakt alternative for Indian SMEs
Interakt is a popular WhatsApp engagement and commerce tool for Indian businesses. But conversation pricing can climb as you scale, and you still need a separate CRM for pipeline, support and reporting. ZIVUX.AI gives you WhatsApp plus a full CRM, helpdesk and HR — with flat, predictable per-org pricing.
The honest comparison
| Capability | Interakt | ZIVUX.AI |
|---|---|---|
| WhatsApp Business API + catalog/commerce | ✓ Core strength | ✓ Built-in |
| Full sales CRM & pipeline | ⚠ Limited | ✓ Native |
| Support tickets & SLAs | ⚠ Basic | ✓ Included |
| AI lead scoring & nurturing | ⚠ Rules/chatbot | ✓ Built-in |
| HR / attendance module | ✗ | ✓ Included on Scale |
| Pricing model | Per-seat + WhatsApp conversation costs that scale with volume | Flat per-tenant from ₹6,000/mo + WhatsApp pass-through |
| ISO 27001 + DPDP + GDPR | ✓ | ✓ |
When Interakt still wins
If your business is primarily WhatsApp-commerce led — catalogs, carts and payments inside chat — and you don't need a broader CRM, Interakt is purpose-built for that. ZIVUX is for teams who want WhatsApp commerce and a CRM, support desk and HR in one place.
Why teams switch to ZIVUX
- Flat per-org pricing — costs stay predictable as conversation volume grows.
- WhatsApp, pipeline, support and HR on one platform and one login.
- AI agent nurtures and follows up automatically — see the WhatsApp AI agent.
- Native multi-source lead capture for Indian SMEs.