Logistics CRM for Indian SMEs — purpose-built for how logistics operators actually sell
Quote-to-delivery in one platform. Lead intake from IndiaMart and freight enquiry forms, instant rate cards, ePOD chase loops on WhatsApp, and a partner portal for shippers and consignees.
Where ZIVUX fits in your operation
From the first enquiry to renewal, ZIVUX gives logistics & transport teams a single pane of glass for conversations, tasks, deals and reporting.
Quote-to-Booking
How ZIVUX automates quote-to-booking for logistics & transport teams — from intake through resolution.
ePOD Recovery
How ZIVUX automates epod recovery for logistics & transport teams — from intake through resolution.
Fleet utilisation insights
How ZIVUX automates fleet utilisation insights for logistics & transport teams — from intake through resolution.
Customer SLA tracking
How ZIVUX automates customer sla tracking for logistics & transport teams — from intake through resolution.
What teams in Logistics & Transport use most
- Omnichannel inbox — WhatsApp, email and web chat in one queue, with auto-assignment and SLA tracking
- AI lead scoring — every enquiry gets a 0-100 score so reps prioritise the right ones
- Automation workflows — no-code rule chains for follow-up, escalation, renewal and re-engagement
- Mobile app — field reps log activity, capture documents and update deals from any device
- Integration hub — connect existing tools without ripping them out: Tally, Razorpay, Microsoft 365, Google Workspace, Outlook, IndiaMart, JustDial, Meta and more
- Compliance — ISO 27001, DPDP Act 2023 and GDPR-aligned data handling, hosted in Mumbai by default