Comparison
ZIVUX.AI vs Bigin — a better Bigin alternative for Indian SMEs
Bigin (by Zoho) is one of the best starter CRMs in India — clean, cheap, simple. The moment you cross 5-7 reps, add WhatsApp at scale, or need a support helpdesk, you're hitting Bigin's ceiling. ZIVUX is the natural next step.
The comparison
| Capability | Bigin | ZIVUX.AI |
|---|---|---|
| Pipeline simplicity | ✓ Best-in-class for 1-5 users | ✓ Configurable for 5-Unlimited |
| WhatsApp at scale | ⚠ 1 number, basic | ✓ Multi-number, team inbox, automation |
| Marketing automation | ⚠ Basic email | ✓ Drip + WhatsApp + behavioural branching |
| Support / helpdesk | ✗ Need Zoho Desk separately | ✓ Built-in |
| HR & attendance | ✗ Need Zoho People separately | ✓ Included on Scale |
| AI lead scoring | ⚠ Limited | ✓ Full |
| Pricing (5 users) | ~₹3,500/mo (Premier) | ₹6,000/mo (Spark, 7 users incl); Grow ₹12,000/mo unlocks AI Nurturing + 12 users + every module |
Bigin is cheaper at the absolute bottom — but you'll spend the savings ten times over stitching together separate Zoho products as you scale. ZIVUX consolidates from day one.
Migration from Bigin to ZIVUX
Standard migration is one working day. Export your Bigin data → ZIVUX importer maps fields automatically → workflows recreated by our onboarding team → live by end of day 2. Zero customer-facing downtime.