Comparison
ZIVUX.AI vs Gallabox — a better Gallabox alternative for Indian SMEs
Gallabox does WhatsApp shared inbox, chatbots and drip flows well. But as you grow you want the pipeline, helpdesk, reporting and HR around those conversations — without stitching together more tools. ZIVUX.AI is the all-in-one CRM that keeps the WhatsApp-first experience and adds the rest, from ₹1,999/mo.
The honest comparison
| Capability | Gallabox | ZIVUX.AI |
|---|---|---|
| WhatsApp shared inbox + chatbot | ✓ Core strength | ✓ Built-in |
| Drip / sequence nurturing | ✓ Good | ✓ AI-assisted |
| Full sales CRM & pipeline | ⚠ Light | ✓ Native |
| Support tickets & SLAs | ⚠ Basic | ✓ Included |
| HR / attendance module | ✗ | ✓ Included on Scale |
| Pricing model | Per-seat + WhatsApp conversation costs | Flat per-tenant from ₹6,000/mo + WhatsApp pass-through |
| India regional language UI | Partial | EN + HI shipped, AR live |
| ISO 27001 + DPDP + GDPR | ✓ | ✓ |
When Gallabox still wins
If you mainly need a WhatsApp shared inbox with chatbots and you're happy running sales elsewhere, Gallabox is a clean, focused choice. ZIVUX is for SMEs who want that WhatsApp inbox to be part of a full CRM with support and HR built in.
Why teams switch to ZIVUX
- The WhatsApp inbox is part of the CRM — see WhatsApp customer support.
- One platform for sales, support, marketing and HR — one bill.
- AI lead scoring + nurturing built in, not a separate add-on.
- Flat ₹ pricing tuned for Indian SMEs.