Shared inbox · Tickets · SLAs · Multiple agents, one number
ZIVUX.AI — All-in-one AI CRM for Indian SMEs
Give your whole team one WhatsApp number with a shared inbox, ticketing, SLAs and AI auto-replies — so nothing is missed and every conversation is tracked against the customer. Part of ZIVUX.AI CRM.
- 👥 Multiple agents on a single WhatsApp number — no more passing a phone around
- 🎫 Tickets, assignment and SLA timers on every conversation
- 🤖 AI auto-replies and canned responses for instant first contact
- 📊 CSAT, response-time and resolution reporting
- 🔗 Every chat is linked to the customer's record in the CRM
🔐 ISO 27001🇮🇳 DPDP🇪🇺 GDPR🟢 WhatsApp Business API
Start supporting on WhatsApp
14-day free trial — set up your shared inbox in under an hour.
Why SMEs run support on WhatsApp
Customers already message on WhatsApp — they expect replies there too. ZIVUX turns WhatsApp into a real support channel: a shared team inbox so any agent can pick up, tickets and SLAs so issues are tracked to resolution, and AI auto-replies so the first response is instant even after hours.
- Replaces the "one phone, one person" bottleneck of the WhatsApp Business app.
- An AI agent deflects common questions — see the WhatsApp AI agent.
- Compare with a shared-inbox tool like Gallabox.
- Flat per-tenant pricing from ₹6,000/mo — agents included on Grow+ (₹12,000), no per-seat surprises.